Privacy Policy

Effective Date: [Website Launch Date]

The Roland Route Travel Co. LLC (“The Roland Route,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, joining our email list, expressing interest in an experience, or otherwise interacting with us online.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

* Name
* Email address
* Telephone number
* Travel preferences and travel-related information submitted through inquiry forms
* Information submitted through experience interest forms or waitlists
* Information you provide when communicating with us

We do not collect or process payment card information directly through this website. When payment is required, payment processing is handled through third-party platforms or travel suppliers, as applicable.

How We Use Your Information

We may use the information you provide to:

* Respond to travel inquiries and requests
* Communicate with you regarding travel planning services or experiences in which you have expressed interest
* Provide information about upcoming experiences, services, and company updates
* Manage our email list and marketing communications
* Improve our website, services, and customer experience
* Maintain business records
* Comply with applicable legal obligations

Email Marketing

If you choose to join our email list or otherwise consent to receive marketing communications, we may send you information about travel experiences, company news, travel inspiration, and related offerings.

Our email marketing communications are managed through MailerLite.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. Unsubscribing from marketing communications does not prevent us from sending necessary transactional or service-related communications when you are an active or prospective client.

Cookies and Website Technologies

Our website uses cookies and similar technologies to support website functionality, remember preferences, understand how visitors interact with the website, and improve the overall website experience.

We use a cookie consent management tool to provide visitors with information and choices regarding certain cookies used on our website. Depending on your location and the cookies in use, you may be able to accept, reject, or manage certain cookie categories through the cookie consent banner or settings available on the website.

Some cookies and similar technologies may be provided by third-party services that support the operation, performance, or functionality of our website.

You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of portions of the website.

How We Share Information

We do not sell your personal information.

We may share information with service providers that assist us in operating our business, such as website providers, email marketing providers, customer relationship management systems, technology providers, and other vendors that support our business operations.

We may also disclose information when required by law, to comply with a legal obligation, or when reasonably necessary to protect our rights, property, business, or users.

Third-Party Websites and Services

Our website may contain links to third-party websites, travel suppliers, payment processors, or other external services.

We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third party before providing personal information.

Data Security

We use reasonable administrative and technical measures intended to protect the personal information in our possession.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, meet legal or contractual obligations, and resolve disputes.

When information is no longer reasonably required, we may delete or securely dispose of it in accordance with our business practices and applicable law.

Your Choices

You may request that we update or correct personal information you have provided to us.

You may also request information regarding personal data we maintain about you or request deletion of certain personal information, subject to any legal, contractual, recordkeeping, or other legitimate business requirements that may require us to retain it.

To make a privacy-related request, contact us using the information below.

Adults Only

Our website and services are intended for adults age 18 and older.

We do not knowingly collect personal information from children under 18 through this website. If we learn that information has been submitted by a child, we may take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or legal requirements.

When changes are made, the updated policy will be posted on this website with a revised effective date.

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Roland Route Travel Co. LLC
Email: info@therolandroute.com
Website: TheRolandRoute.com